How fast will I get my order?

Orders are usually shipped within 1 business day of receipt, excepting major holidays. Please choose the delivery service option that best suits you when ordering. Express shipping is not available.

Do you offer gift cards?

Not at this time.

Do you offer gift wrapping?

Not at this time.

How do I contact JournalNook?

By email at hello[at]journalnook.com

What is your return policy?

If you are not 100% pleased with any item in your order, simply return merchandise to us at the address on the packing slip. We cheerfully refund returns of merchandise received within 15 working days of order in new condition. We're sorry, but postage on returns is non-refundable. 

If items have not arrived, or arrive damaged, please reach out to us at hello[at]journalnook.com so we can fix the problem right away. Optionally, you may give us a phone number and preference of text or call, and best time of day to contact you.

Do you ship outside the US?

We are happy to accommodate military families with APO, FPO, and DPO addresses. Customs charges and increased shipping costs have made it impractical for us to ship outside the US otherwise.